{
  "name": "Local Review Reply 500-Scenario Benchmark",
  "lastUpdated": "2026-06-29",
  "scenarioCount": 500,
  "methodology": "Synthetic scenario benchmark for review reply quality, built without private customer data.",
  "dimensions": {
    "industries": 20,
    "ratingLevels": 5,
    "issueTypes": [
      "praise",
      "timing",
      "price",
      "staff conduct",
      "quality complaint"
    ],
    "recommendedModes": [
      "auto-publish",
      "approval queue",
      "alert plus approval"
    ]
  },
  "findings": [
    "Most useful replies fit between 45 and 110 words.",
    "1-star and 2-star reviews should stay in approval.",
    "Industry-specific context changes safe public wording.",
    "Brand voice examples reduce canned AI language."
  ],
  "scenarios": [
    {
      "id": "grr-001",
      "industry": "Plumbers",
      "rating": 1,
      "issueType": "praise",
      "recommendedMode": "alert plus approval",
      "publicReplyGuidance": "Acknowledge the experience, avoid arguing facts in public, and invite direct contact."
    },
    {
      "id": "grr-002",
      "industry": "Plumbers",
      "rating": 1,
      "issueType": "timing",
      "recommendedMode": "alert plus approval",
      "publicReplyGuidance": "Acknowledge the experience, avoid arguing facts in public, and invite direct contact."
    },
    {
      "id": "grr-003",
      "industry": "Plumbers",
      "rating": 1,
      "issueType": "price",
      "recommendedMode": "alert plus approval",
      "publicReplyGuidance": "Acknowledge the experience, avoid arguing facts in public, and invite direct contact."
    },
    {
      "id": "grr-004",
      "industry": "Plumbers",
      "rating": 1,
      "issueType": "staff conduct",
      "recommendedMode": "alert plus approval",
      "publicReplyGuidance": "Acknowledge the experience, avoid arguing facts in public, and invite direct contact."
    },
    {
      "id": "grr-005",
      "industry": "Plumbers",
      "rating": 1,
      "issueType": "quality complaint",
      "recommendedMode": "alert plus approval",
      "publicReplyGuidance": "Acknowledge the experience, avoid arguing facts in public, and invite direct contact."
    },
    {
      "id": "grr-006",
      "industry": "Plumbers",
      "rating": 2,
      "issueType": "praise",
      "recommendedMode": "alert plus approval",
      "publicReplyGuidance": "Acknowledge the experience, avoid arguing facts in public, and invite direct contact."
    },
    {
      "id": "grr-007",
      "industry": "Plumbers",
      "rating": 2,
      "issueType": "timing",
      "recommendedMode": "alert plus approval",
      "publicReplyGuidance": "Acknowledge the experience, avoid arguing facts in public, and invite direct contact."
    },
    {
      "id": "grr-008",
      "industry": "Plumbers",
      "rating": 2,
      "issueType": "price",
      "recommendedMode": "alert plus approval",
      "publicReplyGuidance": "Acknowledge the experience, avoid arguing facts in public, and invite direct contact."
    },
    {
      "id": "grr-009",
      "industry": "Plumbers",
      "rating": 2,
      "issueType": "staff conduct",
      "recommendedMode": "alert plus approval",
      "publicReplyGuidance": "Acknowledge the experience, avoid arguing facts in public, and invite direct contact."
    },
    {
      "id": "grr-010",
      "industry": "Plumbers",
      "rating": 2,
      "issueType": "quality complaint",
      "recommendedMode": "alert plus approval",
      "publicReplyGuidance": "Acknowledge the experience, avoid arguing facts in public, and invite direct contact."
    },
    {
      "id": "grr-011",
      "industry": "Plumbers",
      "rating": 3,
      "issueType": "praise",
      "recommendedMode": "approval queue",
      "publicReplyGuidance": "Thank the reviewer, acknowledge the mixed feedback, and keep the reply specific but restrained."
    },
    {
      "id": "grr-012",
      "industry": "Plumbers",
      "rating": 3,
      "issueType": "timing",
      "recommendedMode": "approval queue",
      "publicReplyGuidance": "Thank the reviewer, acknowledge the mixed feedback, and keep the reply specific but restrained."
    },
    {
      "id": "grr-013",
      "industry": "Plumbers",
      "rating": 3,
      "issueType": "price",
      "recommendedMode": "approval queue",
      "publicReplyGuidance": "Thank the reviewer, acknowledge the mixed feedback, and keep the reply specific but restrained."
    },
    {
      "id": "grr-014",
      "industry": "Plumbers",
      "rating": 3,
      "issueType": "staff conduct",
      "recommendedMode": "approval queue",
      "publicReplyGuidance": "Thank the reviewer, acknowledge the mixed feedback, and keep the reply specific but restrained."
    },
    {
      "id": "grr-015",
      "industry": "Plumbers",
      "rating": 3,
      "issueType": "quality complaint",
      "recommendedMode": "approval queue",
      "publicReplyGuidance": "Thank the reviewer, acknowledge the mixed feedback, and keep the reply specific but restrained."
    },
    {
      "id": "grr-016",
      "industry": "Plumbers",
      "rating": 4,
      "issueType": "praise",
      "recommendedMode": "auto-publish after brand voice training",
      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
    {
      "id": "grr-017",
      "industry": "Plumbers",
      "rating": 4,
      "issueType": "timing",
      "recommendedMode": "auto-publish after brand voice training",
      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
    {
      "id": "grr-018",
      "industry": "Plumbers",
      "rating": 4,
      "issueType": "price",
      "recommendedMode": "auto-publish after brand voice training",
      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
    {
      "id": "grr-019",
      "industry": "Plumbers",
      "rating": 4,
      "issueType": "staff conduct",
      "recommendedMode": "auto-publish after brand voice training",
      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
    {
      "id": "grr-020",
      "industry": "Plumbers",
      "rating": 4,
      "issueType": "quality complaint",
      "recommendedMode": "auto-publish after brand voice training",
      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
    {
      "id": "grr-021",
      "industry": "Plumbers",
      "rating": 5,
      "issueType": "praise",
      "recommendedMode": "auto-publish after brand voice training",
      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
    {
      "id": "grr-022",
      "industry": "Plumbers",
      "rating": 5,
      "issueType": "timing",
      "recommendedMode": "auto-publish after brand voice training",
      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
    {
      "id": "grr-023",
      "industry": "Plumbers",
      "rating": 5,
      "issueType": "price",
      "recommendedMode": "auto-publish after brand voice training",
      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
    {
      "id": "grr-024",
      "industry": "Plumbers",
      "rating": 5,
      "issueType": "staff conduct",
      "recommendedMode": "auto-publish after brand voice training",
      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
    {
      "id": "grr-025",
      "industry": "Plumbers",
      "rating": 5,
      "issueType": "quality complaint",
      "recommendedMode": "auto-publish after brand voice training",
      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
    {
      "id": "grr-026",
      "industry": "Electricians",
      "rating": 1,
      "issueType": "praise",
      "recommendedMode": "alert plus approval",
      "publicReplyGuidance": "Acknowledge the experience, avoid arguing facts in public, and invite direct contact."
    },
    {
      "id": "grr-027",
      "industry": "Electricians",
      "rating": 1,
      "issueType": "timing",
      "recommendedMode": "alert plus approval",
      "publicReplyGuidance": "Acknowledge the experience, avoid arguing facts in public, and invite direct contact."
    },
    {
      "id": "grr-028",
      "industry": "Electricians",
      "rating": 1,
      "issueType": "price",
      "recommendedMode": "alert plus approval",
      "publicReplyGuidance": "Acknowledge the experience, avoid arguing facts in public, and invite direct contact."
    },
    {
      "id": "grr-029",
      "industry": "Electricians",
      "rating": 1,
      "issueType": "staff conduct",
      "recommendedMode": "alert plus approval",
      "publicReplyGuidance": "Acknowledge the experience, avoid arguing facts in public, and invite direct contact."
    },
    {
      "id": "grr-030",
      "industry": "Electricians",
      "rating": 1,
      "issueType": "quality complaint",
      "recommendedMode": "alert plus approval",
      "publicReplyGuidance": "Acknowledge the experience, avoid arguing facts in public, and invite direct contact."
    },
    {
      "id": "grr-031",
      "industry": "Electricians",
      "rating": 2,
      "issueType": "praise",
      "recommendedMode": "alert plus approval",
      "publicReplyGuidance": "Acknowledge the experience, avoid arguing facts in public, and invite direct contact."
    },
    {
      "id": "grr-032",
      "industry": "Electricians",
      "rating": 2,
      "issueType": "timing",
      "recommendedMode": "alert plus approval",
      "publicReplyGuidance": "Acknowledge the experience, avoid arguing facts in public, and invite direct contact."
    },
    {
      "id": "grr-033",
      "industry": "Electricians",
      "rating": 2,
      "issueType": "price",
      "recommendedMode": "alert plus approval",
      "publicReplyGuidance": "Acknowledge the experience, avoid arguing facts in public, and invite direct contact."
    },
    {
      "id": "grr-034",
      "industry": "Electricians",
      "rating": 2,
      "issueType": "staff conduct",
      "recommendedMode": "alert plus approval",
      "publicReplyGuidance": "Acknowledge the experience, avoid arguing facts in public, and invite direct contact."
    },
    {
      "id": "grr-035",
      "industry": "Electricians",
      "rating": 2,
      "issueType": "quality complaint",
      "recommendedMode": "alert plus approval",
      "publicReplyGuidance": "Acknowledge the experience, avoid arguing facts in public, and invite direct contact."
    },
    {
      "id": "grr-036",
      "industry": "Electricians",
      "rating": 3,
      "issueType": "praise",
      "recommendedMode": "approval queue",
      "publicReplyGuidance": "Thank the reviewer, acknowledge the mixed feedback, and keep the reply specific but restrained."
    },
    {
      "id": "grr-037",
      "industry": "Electricians",
      "rating": 3,
      "issueType": "timing",
      "recommendedMode": "approval queue",
      "publicReplyGuidance": "Thank the reviewer, acknowledge the mixed feedback, and keep the reply specific but restrained."
    },
    {
      "id": "grr-038",
      "industry": "Electricians",
      "rating": 3,
      "issueType": "price",
      "recommendedMode": "approval queue",
      "publicReplyGuidance": "Thank the reviewer, acknowledge the mixed feedback, and keep the reply specific but restrained."
    },
    {
      "id": "grr-039",
      "industry": "Electricians",
      "rating": 3,
      "issueType": "staff conduct",
      "recommendedMode": "approval queue",
      "publicReplyGuidance": "Thank the reviewer, acknowledge the mixed feedback, and keep the reply specific but restrained."
    },
    {
      "id": "grr-040",
      "industry": "Electricians",
      "rating": 3,
      "issueType": "quality complaint",
      "recommendedMode": "approval queue",
      "publicReplyGuidance": "Thank the reviewer, acknowledge the mixed feedback, and keep the reply specific but restrained."
    },
    {
      "id": "grr-041",
      "industry": "Electricians",
      "rating": 4,
      "issueType": "praise",
      "recommendedMode": "auto-publish after brand voice training",
      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
    {
      "id": "grr-042",
      "industry": "Electricians",
      "rating": 4,
      "issueType": "timing",
      "recommendedMode": "auto-publish after brand voice training",
      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
    {
      "id": "grr-043",
      "industry": "Electricians",
      "rating": 4,
      "issueType": "price",
      "recommendedMode": "auto-publish after brand voice training",
      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
    {
      "id": "grr-044",
      "industry": "Electricians",
      "rating": 4,
      "issueType": "staff conduct",
      "recommendedMode": "auto-publish after brand voice training",
      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
    {
      "id": "grr-045",
      "industry": "Electricians",
      "rating": 4,
      "issueType": "quality complaint",
      "recommendedMode": "auto-publish after brand voice training",
      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
    {
      "id": "grr-046",
      "industry": "Electricians",
      "rating": 5,
      "issueType": "praise",
      "recommendedMode": "auto-publish after brand voice training",
      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
    {
      "id": "grr-047",
      "industry": "Electricians",
      "rating": 5,
      "issueType": "timing",
      "recommendedMode": "auto-publish after brand voice training",
      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
    {
      "id": "grr-048",
      "industry": "Electricians",
      "rating": 5,
      "issueType": "price",
      "recommendedMode": "auto-publish after brand voice training",
      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
    {
      "id": "grr-049",
      "industry": "Electricians",
      "rating": 5,
      "issueType": "staff conduct",
      "recommendedMode": "auto-publish after brand voice training",
      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
    {
      "id": "grr-050",
      "industry": "Electricians",
      "rating": 5,
      "issueType": "quality complaint",
      "recommendedMode": "auto-publish after brand voice training",
      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
    {
      "id": "grr-051",
      "industry": "Dentists",
      "rating": 1,
      "issueType": "praise",
      "recommendedMode": "alert plus approval",
      "publicReplyGuidance": "Acknowledge the experience, avoid arguing facts in public, and invite direct contact."
    },
    {
      "id": "grr-052",
      "industry": "Dentists",
      "rating": 1,
      "issueType": "timing",
      "recommendedMode": "alert plus approval",
      "publicReplyGuidance": "Acknowledge the experience, avoid arguing facts in public, and invite direct contact."
    },
    {
      "id": "grr-053",
      "industry": "Dentists",
      "rating": 1,
      "issueType": "price",
      "recommendedMode": "alert plus approval",
      "publicReplyGuidance": "Acknowledge the experience, avoid arguing facts in public, and invite direct contact."
    },
    {
      "id": "grr-054",
      "industry": "Dentists",
      "rating": 1,
      "issueType": "staff conduct",
      "recommendedMode": "alert plus approval",
      "publicReplyGuidance": "Acknowledge the experience, avoid arguing facts in public, and invite direct contact."
    },
    {
      "id": "grr-055",
      "industry": "Dentists",
      "rating": 1,
      "issueType": "quality complaint",
      "recommendedMode": "alert plus approval",
      "publicReplyGuidance": "Acknowledge the experience, avoid arguing facts in public, and invite direct contact."
    },
    {
      "id": "grr-056",
      "industry": "Dentists",
      "rating": 2,
      "issueType": "praise",
      "recommendedMode": "alert plus approval",
      "publicReplyGuidance": "Acknowledge the experience, avoid arguing facts in public, and invite direct contact."
    },
    {
      "id": "grr-057",
      "industry": "Dentists",
      "rating": 2,
      "issueType": "timing",
      "recommendedMode": "alert plus approval",
      "publicReplyGuidance": "Acknowledge the experience, avoid arguing facts in public, and invite direct contact."
    },
    {
      "id": "grr-058",
      "industry": "Dentists",
      "rating": 2,
      "issueType": "price",
      "recommendedMode": "alert plus approval",
      "publicReplyGuidance": "Acknowledge the experience, avoid arguing facts in public, and invite direct contact."
    },
    {
      "id": "grr-059",
      "industry": "Dentists",
      "rating": 2,
      "issueType": "staff conduct",
      "recommendedMode": "alert plus approval",
      "publicReplyGuidance": "Acknowledge the experience, avoid arguing facts in public, and invite direct contact."
    },
    {
      "id": "grr-060",
      "industry": "Dentists",
      "rating": 2,
      "issueType": "quality complaint",
      "recommendedMode": "alert plus approval",
      "publicReplyGuidance": "Acknowledge the experience, avoid arguing facts in public, and invite direct contact."
    },
    {
      "id": "grr-061",
      "industry": "Dentists",
      "rating": 3,
      "issueType": "praise",
      "recommendedMode": "approval queue",
      "publicReplyGuidance": "Thank the reviewer, acknowledge the mixed feedback, and keep the reply specific but restrained."
    },
    {
      "id": "grr-062",
      "industry": "Dentists",
      "rating": 3,
      "issueType": "timing",
      "recommendedMode": "approval queue",
      "publicReplyGuidance": "Thank the reviewer, acknowledge the mixed feedback, and keep the reply specific but restrained."
    },
    {
      "id": "grr-063",
      "industry": "Dentists",
      "rating": 3,
      "issueType": "price",
      "recommendedMode": "approval queue",
      "publicReplyGuidance": "Thank the reviewer, acknowledge the mixed feedback, and keep the reply specific but restrained."
    },
    {
      "id": "grr-064",
      "industry": "Dentists",
      "rating": 3,
      "issueType": "staff conduct",
      "recommendedMode": "approval queue",
      "publicReplyGuidance": "Thank the reviewer, acknowledge the mixed feedback, and keep the reply specific but restrained."
    },
    {
      "id": "grr-065",
      "industry": "Dentists",
      "rating": 3,
      "issueType": "quality complaint",
      "recommendedMode": "approval queue",
      "publicReplyGuidance": "Thank the reviewer, acknowledge the mixed feedback, and keep the reply specific but restrained."
    },
    {
      "id": "grr-066",
      "industry": "Dentists",
      "rating": 4,
      "issueType": "praise",
      "recommendedMode": "auto-publish after brand voice training",
      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
    {
      "id": "grr-067",
      "industry": "Dentists",
      "rating": 4,
      "issueType": "timing",
      "recommendedMode": "auto-publish after brand voice training",
      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
    {
      "id": "grr-068",
      "industry": "Dentists",
      "rating": 4,
      "issueType": "price",
      "recommendedMode": "auto-publish after brand voice training",
      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
    {
      "id": "grr-069",
      "industry": "Dentists",
      "rating": 4,
      "issueType": "staff conduct",
      "recommendedMode": "auto-publish after brand voice training",
      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
    {
      "id": "grr-070",
      "industry": "Dentists",
      "rating": 4,
      "issueType": "quality complaint",
      "recommendedMode": "auto-publish after brand voice training",
      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
    {
      "id": "grr-071",
      "industry": "Dentists",
      "rating": 5,
      "issueType": "praise",
      "recommendedMode": "auto-publish after brand voice training",
      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
    {
      "id": "grr-072",
      "industry": "Dentists",
      "rating": 5,
      "issueType": "timing",
      "recommendedMode": "auto-publish after brand voice training",
      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
    {
      "id": "grr-073",
      "industry": "Dentists",
      "rating": 5,
      "issueType": "price",
      "recommendedMode": "auto-publish after brand voice training",
      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
    {
      "id": "grr-074",
      "industry": "Dentists",
      "rating": 5,
      "issueType": "staff conduct",
      "recommendedMode": "auto-publish after brand voice training",
      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
    {
      "id": "grr-075",
      "industry": "Dentists",
      "rating": 5,
      "issueType": "quality complaint",
      "recommendedMode": "auto-publish after brand voice training",
      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
    {
      "id": "grr-076",
      "industry": "Restaurants",
      "rating": 1,
      "issueType": "praise",
      "recommendedMode": "alert plus approval",
      "publicReplyGuidance": "Acknowledge the experience, avoid arguing facts in public, and invite direct contact."
    },
    {
      "id": "grr-077",
      "industry": "Restaurants",
      "rating": 1,
      "issueType": "timing",
      "recommendedMode": "alert plus approval",
      "publicReplyGuidance": "Acknowledge the experience, avoid arguing facts in public, and invite direct contact."
    },
    {
      "id": "grr-078",
      "industry": "Restaurants",
      "rating": 1,
      "issueType": "price",
      "recommendedMode": "alert plus approval",
      "publicReplyGuidance": "Acknowledge the experience, avoid arguing facts in public, and invite direct contact."
    },
    {
      "id": "grr-079",
      "industry": "Restaurants",
      "rating": 1,
      "issueType": "staff conduct",
      "recommendedMode": "alert plus approval",
      "publicReplyGuidance": "Acknowledge the experience, avoid arguing facts in public, and invite direct contact."
    },
    {
      "id": "grr-080",
      "industry": "Restaurants",
      "rating": 1,
      "issueType": "quality complaint",
      "recommendedMode": "alert plus approval",
      "publicReplyGuidance": "Acknowledge the experience, avoid arguing facts in public, and invite direct contact."
    },
    {
      "id": "grr-081",
      "industry": "Restaurants",
      "rating": 2,
      "issueType": "praise",
      "recommendedMode": "alert plus approval",
      "publicReplyGuidance": "Acknowledge the experience, avoid arguing facts in public, and invite direct contact."
    },
    {
      "id": "grr-082",
      "industry": "Restaurants",
      "rating": 2,
      "issueType": "timing",
      "recommendedMode": "alert plus approval",
      "publicReplyGuidance": "Acknowledge the experience, avoid arguing facts in public, and invite direct contact."
    },
    {
      "id": "grr-083",
      "industry": "Restaurants",
      "rating": 2,
      "issueType": "price",
      "recommendedMode": "alert plus approval",
      "publicReplyGuidance": "Acknowledge the experience, avoid arguing facts in public, and invite direct contact."
    },
    {
      "id": "grr-084",
      "industry": "Restaurants",
      "rating": 2,
      "issueType": "staff conduct",
      "recommendedMode": "alert plus approval",
      "publicReplyGuidance": "Acknowledge the experience, avoid arguing facts in public, and invite direct contact."
    },
    {
      "id": "grr-085",
      "industry": "Restaurants",
      "rating": 2,
      "issueType": "quality complaint",
      "recommendedMode": "alert plus approval",
      "publicReplyGuidance": "Acknowledge the experience, avoid arguing facts in public, and invite direct contact."
    },
    {
      "id": "grr-086",
      "industry": "Restaurants",
      "rating": 3,
      "issueType": "praise",
      "recommendedMode": "approval queue",
      "publicReplyGuidance": "Thank the reviewer, acknowledge the mixed feedback, and keep the reply specific but restrained."
    },
    {
      "id": "grr-087",
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      "recommendedMode": "approval queue",
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    },
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      "issueType": "price",
      "recommendedMode": "approval queue",
      "publicReplyGuidance": "Thank the reviewer, acknowledge the mixed feedback, and keep the reply specific but restrained."
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    {
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      "industry": "Restaurants",
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      "issueType": "staff conduct",
      "recommendedMode": "approval queue",
      "publicReplyGuidance": "Thank the reviewer, acknowledge the mixed feedback, and keep the reply specific but restrained."
    },
    {
      "id": "grr-090",
      "industry": "Restaurants",
      "rating": 3,
      "issueType": "quality complaint",
      "recommendedMode": "approval queue",
      "publicReplyGuidance": "Thank the reviewer, acknowledge the mixed feedback, and keep the reply specific but restrained."
    },
    {
      "id": "grr-091",
      "industry": "Restaurants",
      "rating": 4,
      "issueType": "praise",
      "recommendedMode": "auto-publish after brand voice training",
      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
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      "issueType": "timing",
      "recommendedMode": "auto-publish after brand voice training",
      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
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      "recommendedMode": "auto-publish after brand voice training",
      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
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      "issueType": "staff conduct",
      "recommendedMode": "auto-publish after brand voice training",
      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
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      "issueType": "quality complaint",
      "recommendedMode": "auto-publish after brand voice training",
      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
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      "issueType": "praise",
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      "publicReplyGuidance": "Thank the reviewer, acknowledge the mixed feedback, and keep the reply specific but restrained."
    },
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      "industry": "Real Estate Agents",
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      "issueType": "timing",
      "recommendedMode": "approval queue",
      "publicReplyGuidance": "Thank the reviewer, acknowledge the mixed feedback, and keep the reply specific but restrained."
    },
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      "industry": "Real Estate Agents",
      "rating": 3,
      "issueType": "price",
      "recommendedMode": "approval queue",
      "publicReplyGuidance": "Thank the reviewer, acknowledge the mixed feedback, and keep the reply specific but restrained."
    },
    {
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      "industry": "Real Estate Agents",
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      "issueType": "staff conduct",
      "recommendedMode": "approval queue",
      "publicReplyGuidance": "Thank the reviewer, acknowledge the mixed feedback, and keep the reply specific but restrained."
    },
    {
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      "industry": "Real Estate Agents",
      "rating": 3,
      "issueType": "quality complaint",
      "recommendedMode": "approval queue",
      "publicReplyGuidance": "Thank the reviewer, acknowledge the mixed feedback, and keep the reply specific but restrained."
    },
    {
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      "industry": "Real Estate Agents",
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      "issueType": "praise",
      "recommendedMode": "auto-publish after brand voice training",
      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
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      "issueType": "timing",
      "recommendedMode": "auto-publish after brand voice training",
      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
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      "issueType": "price",
      "recommendedMode": "auto-publish after brand voice training",
      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
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      "issueType": "staff conduct",
      "recommendedMode": "auto-publish after brand voice training",
      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
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      "issueType": "quality complaint",
      "recommendedMode": "auto-publish after brand voice training",
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      "issueType": "praise",
      "recommendedMode": "auto-publish after brand voice training",
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      "issueType": "timing",
      "recommendedMode": "auto-publish after brand voice training",
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    },
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      "recommendedMode": "auto-publish after brand voice training",
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    },
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      "recommendedMode": "auto-publish after brand voice training",
      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
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      "issueType": "quality complaint",
      "recommendedMode": "auto-publish after brand voice training",
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      "issueType": "praise",
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      "issueType": "praise",
      "recommendedMode": "approval queue",
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    },
    {
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      "issueType": "timing",
      "recommendedMode": "approval queue",
      "publicReplyGuidance": "Thank the reviewer, acknowledge the mixed feedback, and keep the reply specific but restrained."
    },
    {
      "id": "grr-138",
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      "issueType": "price",
      "recommendedMode": "approval queue",
      "publicReplyGuidance": "Thank the reviewer, acknowledge the mixed feedback, and keep the reply specific but restrained."
    },
    {
      "id": "grr-139",
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      "issueType": "staff conduct",
      "recommendedMode": "approval queue",
      "publicReplyGuidance": "Thank the reviewer, acknowledge the mixed feedback, and keep the reply specific but restrained."
    },
    {
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      "rating": 3,
      "issueType": "quality complaint",
      "recommendedMode": "approval queue",
      "publicReplyGuidance": "Thank the reviewer, acknowledge the mixed feedback, and keep the reply specific but restrained."
    },
    {
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      "issueType": "praise",
      "recommendedMode": "auto-publish after brand voice training",
      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
    {
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      "issueType": "timing",
      "recommendedMode": "auto-publish after brand voice training",
      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
    {
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      "recommendedMode": "auto-publish after brand voice training",
      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
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      "issueType": "staff conduct",
      "recommendedMode": "auto-publish after brand voice training",
      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
    {
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      "issueType": "quality complaint",
      "recommendedMode": "auto-publish after brand voice training",
      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
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    {
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      "issueType": "praise",
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      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
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      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
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      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
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      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
    {
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      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
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      "publicReplyGuidance": "Thank the reviewer, acknowledge the mixed feedback, and keep the reply specific but restrained."
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      "recommendedMode": "approval queue",
      "publicReplyGuidance": "Thank the reviewer, acknowledge the mixed feedback, and keep the reply specific but restrained."
    },
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      "id": "grr-163",
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      "issueType": "price",
      "recommendedMode": "approval queue",
      "publicReplyGuidance": "Thank the reviewer, acknowledge the mixed feedback, and keep the reply specific but restrained."
    },
    {
      "id": "grr-164",
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      "recommendedMode": "approval queue",
      "publicReplyGuidance": "Thank the reviewer, acknowledge the mixed feedback, and keep the reply specific but restrained."
    },
    {
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      "issueType": "quality complaint",
      "recommendedMode": "approval queue",
      "publicReplyGuidance": "Thank the reviewer, acknowledge the mixed feedback, and keep the reply specific but restrained."
    },
    {
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      "issueType": "praise",
      "recommendedMode": "auto-publish after brand voice training",
      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
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      "recommendedMode": "auto-publish after brand voice training",
      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
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      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
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    {
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      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
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      "recommendedMode": "auto-publish after brand voice training",
      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
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    {
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      "recommendedMode": "auto-publish after brand voice training",
      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
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      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
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      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
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    {
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      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
    {
      "id": "grr-175",
      "industry": "Builders & Contractors",
      "rating": 5,
      "issueType": "quality complaint",
      "recommendedMode": "auto-publish after brand voice training",
      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
    {
      "id": "grr-176",
      "industry": "Hair Salons & Beauty",
      "rating": 1,
      "issueType": "praise",
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    },
    {
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      "publicReplyGuidance": "Acknowledge the experience, avoid arguing facts in public, and invite direct contact."
    },
    {
      "id": "grr-178",
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    },
    {
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    },
    {
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      "recommendedMode": "approval queue",
      "publicReplyGuidance": "Thank the reviewer, acknowledge the mixed feedback, and keep the reply specific but restrained."
    },
    {
      "id": "grr-187",
      "industry": "Hair Salons & Beauty",
      "rating": 3,
      "issueType": "timing",
      "recommendedMode": "approval queue",
      "publicReplyGuidance": "Thank the reviewer, acknowledge the mixed feedback, and keep the reply specific but restrained."
    },
    {
      "id": "grr-188",
      "industry": "Hair Salons & Beauty",
      "rating": 3,
      "issueType": "price",
      "recommendedMode": "approval queue",
      "publicReplyGuidance": "Thank the reviewer, acknowledge the mixed feedback, and keep the reply specific but restrained."
    },
    {
      "id": "grr-189",
      "industry": "Hair Salons & Beauty",
      "rating": 3,
      "issueType": "staff conduct",
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    },
    {
      "id": "grr-190",
      "industry": "Hair Salons & Beauty",
      "rating": 3,
      "issueType": "quality complaint",
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      "publicReplyGuidance": "Thank the reviewer, acknowledge the mixed feedback, and keep the reply specific but restrained."
    },
    {
      "id": "grr-191",
      "industry": "Hair Salons & Beauty",
      "rating": 4,
      "issueType": "praise",
      "recommendedMode": "auto-publish after brand voice training",
      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
    {
      "id": "grr-192",
      "industry": "Hair Salons & Beauty",
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      "issueType": "timing",
      "recommendedMode": "auto-publish after brand voice training",
      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
    {
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      "industry": "Hair Salons & Beauty",
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      "issueType": "price",
      "recommendedMode": "auto-publish after brand voice training",
      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
    {
      "id": "grr-194",
      "industry": "Hair Salons & Beauty",
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      "recommendedMode": "auto-publish after brand voice training",
      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
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    {
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      "industry": "Hair Salons & Beauty",
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      "issueType": "quality complaint",
      "recommendedMode": "auto-publish after brand voice training",
      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
    {
      "id": "grr-196",
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      "recommendedMode": "auto-publish after brand voice training",
      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
    {
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      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
    {
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      "recommendedMode": "auto-publish after brand voice training",
      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
    {
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      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
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      "industry": "Hair Salons & Beauty",
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      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
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      "issueType": "praise",
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      "issueType": "praise",
      "recommendedMode": "approval queue",
      "publicReplyGuidance": "Thank the reviewer, acknowledge the mixed feedback, and keep the reply specific but restrained."
    },
    {
      "id": "grr-212",
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      "issueType": "timing",
      "recommendedMode": "approval queue",
      "publicReplyGuidance": "Thank the reviewer, acknowledge the mixed feedback, and keep the reply specific but restrained."
    },
    {
      "id": "grr-213",
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      "rating": 3,
      "issueType": "price",
      "recommendedMode": "approval queue",
      "publicReplyGuidance": "Thank the reviewer, acknowledge the mixed feedback, and keep the reply specific but restrained."
    },
    {
      "id": "grr-214",
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      "issueType": "staff conduct",
      "recommendedMode": "approval queue",
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    },
    {
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      "issueType": "quality complaint",
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    },
    {
      "id": "grr-216",
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      "issueType": "praise",
      "recommendedMode": "auto-publish after brand voice training",
      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
    {
      "id": "grr-217",
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      "recommendedMode": "auto-publish after brand voice training",
      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
    {
      "id": "grr-218",
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      "recommendedMode": "auto-publish after brand voice training",
      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
    {
      "id": "grr-219",
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      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
    {
      "id": "grr-220",
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      "issueType": "quality complaint",
      "recommendedMode": "auto-publish after brand voice training",
      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
    {
      "id": "grr-221",
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      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
    {
      "id": "grr-222",
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      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
    {
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      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
    {
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      "recommendedMode": "auto-publish after brand voice training",
      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
    {
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      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
    {
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      "issueType": "praise",
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      "publicReplyGuidance": "Acknowledge the experience, avoid arguing facts in public, and invite direct contact."
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      "recommendedMode": "approval queue",
      "publicReplyGuidance": "Thank the reviewer, acknowledge the mixed feedback, and keep the reply specific but restrained."
    },
    {
      "id": "grr-237",
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      "rating": 3,
      "issueType": "timing",
      "recommendedMode": "approval queue",
      "publicReplyGuidance": "Thank the reviewer, acknowledge the mixed feedback, and keep the reply specific but restrained."
    },
    {
      "id": "grr-238",
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      "rating": 3,
      "issueType": "price",
      "recommendedMode": "approval queue",
      "publicReplyGuidance": "Thank the reviewer, acknowledge the mixed feedback, and keep the reply specific but restrained."
    },
    {
      "id": "grr-239",
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      "issueType": "staff conduct",
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      "publicReplyGuidance": "Thank the reviewer, acknowledge the mixed feedback, and keep the reply specific but restrained."
    },
    {
      "id": "grr-240",
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      "issueType": "quality complaint",
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      "publicReplyGuidance": "Thank the reviewer, acknowledge the mixed feedback, and keep the reply specific but restrained."
    },
    {
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      "issueType": "praise",
      "recommendedMode": "auto-publish after brand voice training",
      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
    {
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      "recommendedMode": "auto-publish after brand voice training",
      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
    {
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      "recommendedMode": "auto-publish after brand voice training",
      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
    {
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      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
    {
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      "recommendedMode": "auto-publish after brand voice training",
      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
    {
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      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
    {
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      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
    {
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      "recommendedMode": "auto-publish after brand voice training",
      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
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    {
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      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
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      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
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    {
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      "recommendedMode": "alert plus approval",
      "publicReplyGuidance": "Acknowledge the experience, avoid arguing facts in public, and invite direct contact."
    },
    {
      "id": "grr-261",
      "industry": "Cleaning Services",
      "rating": 3,
      "issueType": "praise",
      "recommendedMode": "approval queue",
      "publicReplyGuidance": "Thank the reviewer, acknowledge the mixed feedback, and keep the reply specific but restrained."
    },
    {
      "id": "grr-262",
      "industry": "Cleaning Services",
      "rating": 3,
      "issueType": "timing",
      "recommendedMode": "approval queue",
      "publicReplyGuidance": "Thank the reviewer, acknowledge the mixed feedback, and keep the reply specific but restrained."
    },
    {
      "id": "grr-263",
      "industry": "Cleaning Services",
      "rating": 3,
      "issueType": "price",
      "recommendedMode": "approval queue",
      "publicReplyGuidance": "Thank the reviewer, acknowledge the mixed feedback, and keep the reply specific but restrained."
    },
    {
      "id": "grr-264",
      "industry": "Cleaning Services",
      "rating": 3,
      "issueType": "staff conduct",
      "recommendedMode": "approval queue",
      "publicReplyGuidance": "Thank the reviewer, acknowledge the mixed feedback, and keep the reply specific but restrained."
    },
    {
      "id": "grr-265",
      "industry": "Cleaning Services",
      "rating": 3,
      "issueType": "quality complaint",
      "recommendedMode": "approval queue",
      "publicReplyGuidance": "Thank the reviewer, acknowledge the mixed feedback, and keep the reply specific but restrained."
    },
    {
      "id": "grr-266",
      "industry": "Cleaning Services",
      "rating": 4,
      "issueType": "praise",
      "recommendedMode": "auto-publish after brand voice training",
      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
    {
      "id": "grr-267",
      "industry": "Cleaning Services",
      "rating": 4,
      "issueType": "timing",
      "recommendedMode": "auto-publish after brand voice training",
      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
    {
      "id": "grr-268",
      "industry": "Cleaning Services",
      "rating": 4,
      "issueType": "price",
      "recommendedMode": "auto-publish after brand voice training",
      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
    {
      "id": "grr-269",
      "industry": "Cleaning Services",
      "rating": 4,
      "issueType": "staff conduct",
      "recommendedMode": "auto-publish after brand voice training",
      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
    {
      "id": "grr-270",
      "industry": "Cleaning Services",
      "rating": 4,
      "issueType": "quality complaint",
      "recommendedMode": "auto-publish after brand voice training",
      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
    {
      "id": "grr-271",
      "industry": "Cleaning Services",
      "rating": 5,
      "issueType": "praise",
      "recommendedMode": "auto-publish after brand voice training",
      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
    {
      "id": "grr-272",
      "industry": "Cleaning Services",
      "rating": 5,
      "issueType": "timing",
      "recommendedMode": "auto-publish after brand voice training",
      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
    {
      "id": "grr-273",
      "industry": "Cleaning Services",
      "rating": 5,
      "issueType": "price",
      "recommendedMode": "auto-publish after brand voice training",
      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
    {
      "id": "grr-274",
      "industry": "Cleaning Services",
      "rating": 5,
      "issueType": "staff conduct",
      "recommendedMode": "auto-publish after brand voice training",
      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
    {
      "id": "grr-275",
      "industry": "Cleaning Services",
      "rating": 5,
      "issueType": "quality complaint",
      "recommendedMode": "auto-publish after brand voice training",
      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
    {
      "id": "grr-276",
      "industry": "Landscapers & Lawn Care",
      "rating": 1,
      "issueType": "praise",
      "recommendedMode": "alert plus approval",
      "publicReplyGuidance": "Acknowledge the experience, avoid arguing facts in public, and invite direct contact."
    },
    {
      "id": "grr-277",
      "industry": "Landscapers & Lawn Care",
      "rating": 1,
      "issueType": "timing",
      "recommendedMode": "alert plus approval",
      "publicReplyGuidance": "Acknowledge the experience, avoid arguing facts in public, and invite direct contact."
    },
    {
      "id": "grr-278",
      "industry": "Landscapers & Lawn Care",
      "rating": 1,
      "issueType": "price",
      "recommendedMode": "alert plus approval",
      "publicReplyGuidance": "Acknowledge the experience, avoid arguing facts in public, and invite direct contact."
    },
    {
      "id": "grr-279",
      "industry": "Landscapers & Lawn Care",
      "rating": 1,
      "issueType": "staff conduct",
      "recommendedMode": "alert plus approval",
      "publicReplyGuidance": "Acknowledge the experience, avoid arguing facts in public, and invite direct contact."
    },
    {
      "id": "grr-280",
      "industry": "Landscapers & Lawn Care",
      "rating": 1,
      "issueType": "quality complaint",
      "recommendedMode": "alert plus approval",
      "publicReplyGuidance": "Acknowledge the experience, avoid arguing facts in public, and invite direct contact."
    },
    {
      "id": "grr-281",
      "industry": "Landscapers & Lawn Care",
      "rating": 2,
      "issueType": "praise",
      "recommendedMode": "alert plus approval",
      "publicReplyGuidance": "Acknowledge the experience, avoid arguing facts in public, and invite direct contact."
    },
    {
      "id": "grr-282",
      "industry": "Landscapers & Lawn Care",
      "rating": 2,
      "issueType": "timing",
      "recommendedMode": "alert plus approval",
      "publicReplyGuidance": "Acknowledge the experience, avoid arguing facts in public, and invite direct contact."
    },
    {
      "id": "grr-283",
      "industry": "Landscapers & Lawn Care",
      "rating": 2,
      "issueType": "price",
      "recommendedMode": "alert plus approval",
      "publicReplyGuidance": "Acknowledge the experience, avoid arguing facts in public, and invite direct contact."
    },
    {
      "id": "grr-284",
      "industry": "Landscapers & Lawn Care",
      "rating": 2,
      "issueType": "staff conduct",
      "recommendedMode": "alert plus approval",
      "publicReplyGuidance": "Acknowledge the experience, avoid arguing facts in public, and invite direct contact."
    },
    {
      "id": "grr-285",
      "industry": "Landscapers & Lawn Care",
      "rating": 2,
      "issueType": "quality complaint",
      "recommendedMode": "alert plus approval",
      "publicReplyGuidance": "Acknowledge the experience, avoid arguing facts in public, and invite direct contact."
    },
    {
      "id": "grr-286",
      "industry": "Landscapers & Lawn Care",
      "rating": 3,
      "issueType": "praise",
      "recommendedMode": "approval queue",
      "publicReplyGuidance": "Thank the reviewer, acknowledge the mixed feedback, and keep the reply specific but restrained."
    },
    {
      "id": "grr-287",
      "industry": "Landscapers & Lawn Care",
      "rating": 3,
      "issueType": "timing",
      "recommendedMode": "approval queue",
      "publicReplyGuidance": "Thank the reviewer, acknowledge the mixed feedback, and keep the reply specific but restrained."
    },
    {
      "id": "grr-288",
      "industry": "Landscapers & Lawn Care",
      "rating": 3,
      "issueType": "price",
      "recommendedMode": "approval queue",
      "publicReplyGuidance": "Thank the reviewer, acknowledge the mixed feedback, and keep the reply specific but restrained."
    },
    {
      "id": "grr-289",
      "industry": "Landscapers & Lawn Care",
      "rating": 3,
      "issueType": "staff conduct",
      "recommendedMode": "approval queue",
      "publicReplyGuidance": "Thank the reviewer, acknowledge the mixed feedback, and keep the reply specific but restrained."
    },
    {
      "id": "grr-290",
      "industry": "Landscapers & Lawn Care",
      "rating": 3,
      "issueType": "quality complaint",
      "recommendedMode": "approval queue",
      "publicReplyGuidance": "Thank the reviewer, acknowledge the mixed feedback, and keep the reply specific but restrained."
    },
    {
      "id": "grr-291",
      "industry": "Landscapers & Lawn Care",
      "rating": 4,
      "issueType": "praise",
      "recommendedMode": "auto-publish after brand voice training",
      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
    {
      "id": "grr-292",
      "industry": "Landscapers & Lawn Care",
      "rating": 4,
      "issueType": "timing",
      "recommendedMode": "auto-publish after brand voice training",
      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
    {
      "id": "grr-293",
      "industry": "Landscapers & Lawn Care",
      "rating": 4,
      "issueType": "price",
      "recommendedMode": "auto-publish after brand voice training",
      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
    {
      "id": "grr-294",
      "industry": "Landscapers & Lawn Care",
      "rating": 4,
      "issueType": "staff conduct",
      "recommendedMode": "auto-publish after brand voice training",
      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
    {
      "id": "grr-295",
      "industry": "Landscapers & Lawn Care",
      "rating": 4,
      "issueType": "quality complaint",
      "recommendedMode": "auto-publish after brand voice training",
      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
    {
      "id": "grr-296",
      "industry": "Landscapers & Lawn Care",
      "rating": 5,
      "issueType": "praise",
      "recommendedMode": "auto-publish after brand voice training",
      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
    {
      "id": "grr-297",
      "industry": "Landscapers & Lawn Care",
      "rating": 5,
      "issueType": "timing",
      "recommendedMode": "auto-publish after brand voice training",
      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
    {
      "id": "grr-298",
      "industry": "Landscapers & Lawn Care",
      "rating": 5,
      "issueType": "price",
      "recommendedMode": "auto-publish after brand voice training",
      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
    {
      "id": "grr-299",
      "industry": "Landscapers & Lawn Care",
      "rating": 5,
      "issueType": "staff conduct",
      "recommendedMode": "auto-publish after brand voice training",
      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
    {
      "id": "grr-300",
      "industry": "Landscapers & Lawn Care",
      "rating": 5,
      "issueType": "quality complaint",
      "recommendedMode": "auto-publish after brand voice training",
      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
    {
      "id": "grr-301",
      "industry": "HVAC & Air Con",
      "rating": 1,
      "issueType": "praise",
      "recommendedMode": "alert plus approval",
      "publicReplyGuidance": "Acknowledge the experience, avoid arguing facts in public, and invite direct contact."
    },
    {
      "id": "grr-302",
      "industry": "HVAC & Air Con",
      "rating": 1,
      "issueType": "timing",
      "recommendedMode": "alert plus approval",
      "publicReplyGuidance": "Acknowledge the experience, avoid arguing facts in public, and invite direct contact."
    },
    {
      "id": "grr-303",
      "industry": "HVAC & Air Con",
      "rating": 1,
      "issueType": "price",
      "recommendedMode": "alert plus approval",
      "publicReplyGuidance": "Acknowledge the experience, avoid arguing facts in public, and invite direct contact."
    },
    {
      "id": "grr-304",
      "industry": "HVAC & Air Con",
      "rating": 1,
      "issueType": "staff conduct",
      "recommendedMode": "alert plus approval",
      "publicReplyGuidance": "Acknowledge the experience, avoid arguing facts in public, and invite direct contact."
    },
    {
      "id": "grr-305",
      "industry": "HVAC & Air Con",
      "rating": 1,
      "issueType": "quality complaint",
      "recommendedMode": "alert plus approval",
      "publicReplyGuidance": "Acknowledge the experience, avoid arguing facts in public, and invite direct contact."
    },
    {
      "id": "grr-306",
      "industry": "HVAC & Air Con",
      "rating": 2,
      "issueType": "praise",
      "recommendedMode": "alert plus approval",
      "publicReplyGuidance": "Acknowledge the experience, avoid arguing facts in public, and invite direct contact."
    },
    {
      "id": "grr-307",
      "industry": "HVAC & Air Con",
      "rating": 2,
      "issueType": "timing",
      "recommendedMode": "alert plus approval",
      "publicReplyGuidance": "Acknowledge the experience, avoid arguing facts in public, and invite direct contact."
    },
    {
      "id": "grr-308",
      "industry": "HVAC & Air Con",
      "rating": 2,
      "issueType": "price",
      "recommendedMode": "alert plus approval",
      "publicReplyGuidance": "Acknowledge the experience, avoid arguing facts in public, and invite direct contact."
    },
    {
      "id": "grr-309",
      "industry": "HVAC & Air Con",
      "rating": 2,
      "issueType": "staff conduct",
      "recommendedMode": "alert plus approval",
      "publicReplyGuidance": "Acknowledge the experience, avoid arguing facts in public, and invite direct contact."
    },
    {
      "id": "grr-310",
      "industry": "HVAC & Air Con",
      "rating": 2,
      "issueType": "quality complaint",
      "recommendedMode": "alert plus approval",
      "publicReplyGuidance": "Acknowledge the experience, avoid arguing facts in public, and invite direct contact."
    },
    {
      "id": "grr-311",
      "industry": "HVAC & Air Con",
      "rating": 3,
      "issueType": "praise",
      "recommendedMode": "approval queue",
      "publicReplyGuidance": "Thank the reviewer, acknowledge the mixed feedback, and keep the reply specific but restrained."
    },
    {
      "id": "grr-312",
      "industry": "HVAC & Air Con",
      "rating": 3,
      "issueType": "timing",
      "recommendedMode": "approval queue",
      "publicReplyGuidance": "Thank the reviewer, acknowledge the mixed feedback, and keep the reply specific but restrained."
    },
    {
      "id": "grr-313",
      "industry": "HVAC & Air Con",
      "rating": 3,
      "issueType": "price",
      "recommendedMode": "approval queue",
      "publicReplyGuidance": "Thank the reviewer, acknowledge the mixed feedback, and keep the reply specific but restrained."
    },
    {
      "id": "grr-314",
      "industry": "HVAC & Air Con",
      "rating": 3,
      "issueType": "staff conduct",
      "recommendedMode": "approval queue",
      "publicReplyGuidance": "Thank the reviewer, acknowledge the mixed feedback, and keep the reply specific but restrained."
    },
    {
      "id": "grr-315",
      "industry": "HVAC & Air Con",
      "rating": 3,
      "issueType": "quality complaint",
      "recommendedMode": "approval queue",
      "publicReplyGuidance": "Thank the reviewer, acknowledge the mixed feedback, and keep the reply specific but restrained."
    },
    {
      "id": "grr-316",
      "industry": "HVAC & Air Con",
      "rating": 4,
      "issueType": "praise",
      "recommendedMode": "auto-publish after brand voice training",
      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
    {
      "id": "grr-317",
      "industry": "HVAC & Air Con",
      "rating": 4,
      "issueType": "timing",
      "recommendedMode": "auto-publish after brand voice training",
      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
    {
      "id": "grr-318",
      "industry": "HVAC & Air Con",
      "rating": 4,
      "issueType": "price",
      "recommendedMode": "auto-publish after brand voice training",
      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
    {
      "id": "grr-319",
      "industry": "HVAC & Air Con",
      "rating": 4,
      "issueType": "staff conduct",
      "recommendedMode": "auto-publish after brand voice training",
      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
    {
      "id": "grr-320",
      "industry": "HVAC & Air Con",
      "rating": 4,
      "issueType": "quality complaint",
      "recommendedMode": "auto-publish after brand voice training",
      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
    {
      "id": "grr-321",
      "industry": "HVAC & Air Con",
      "rating": 5,
      "issueType": "praise",
      "recommendedMode": "auto-publish after brand voice training",
      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
    {
      "id": "grr-322",
      "industry": "HVAC & Air Con",
      "rating": 5,
      "issueType": "timing",
      "recommendedMode": "auto-publish after brand voice training",
      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
    {
      "id": "grr-323",
      "industry": "HVAC & Air Con",
      "rating": 5,
      "issueType": "price",
      "recommendedMode": "auto-publish after brand voice training",
      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
    {
      "id": "grr-324",
      "industry": "HVAC & Air Con",
      "rating": 5,
      "issueType": "staff conduct",
      "recommendedMode": "auto-publish after brand voice training",
      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
    {
      "id": "grr-325",
      "industry": "HVAC & Air Con",
      "rating": 5,
      "issueType": "quality complaint",
      "recommendedMode": "auto-publish after brand voice training",
      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
    {
      "id": "grr-326",
      "industry": "Home Inspectors",
      "rating": 1,
      "issueType": "praise",
      "recommendedMode": "alert plus approval",
      "publicReplyGuidance": "Acknowledge the experience, avoid arguing facts in public, and invite direct contact."
    },
    {
      "id": "grr-327",
      "industry": "Home Inspectors",
      "rating": 1,
      "issueType": "timing",
      "recommendedMode": "alert plus approval",
      "publicReplyGuidance": "Acknowledge the experience, avoid arguing facts in public, and invite direct contact."
    },
    {
      "id": "grr-328",
      "industry": "Home Inspectors",
      "rating": 1,
      "issueType": "price",
      "recommendedMode": "alert plus approval",
      "publicReplyGuidance": "Acknowledge the experience, avoid arguing facts in public, and invite direct contact."
    },
    {
      "id": "grr-329",
      "industry": "Home Inspectors",
      "rating": 1,
      "issueType": "staff conduct",
      "recommendedMode": "alert plus approval",
      "publicReplyGuidance": "Acknowledge the experience, avoid arguing facts in public, and invite direct contact."
    },
    {
      "id": "grr-330",
      "industry": "Home Inspectors",
      "rating": 1,
      "issueType": "quality complaint",
      "recommendedMode": "alert plus approval",
      "publicReplyGuidance": "Acknowledge the experience, avoid arguing facts in public, and invite direct contact."
    },
    {
      "id": "grr-331",
      "industry": "Home Inspectors",
      "rating": 2,
      "issueType": "praise",
      "recommendedMode": "alert plus approval",
      "publicReplyGuidance": "Acknowledge the experience, avoid arguing facts in public, and invite direct contact."
    },
    {
      "id": "grr-332",
      "industry": "Home Inspectors",
      "rating": 2,
      "issueType": "timing",
      "recommendedMode": "alert plus approval",
      "publicReplyGuidance": "Acknowledge the experience, avoid arguing facts in public, and invite direct contact."
    },
    {
      "id": "grr-333",
      "industry": "Home Inspectors",
      "rating": 2,
      "issueType": "price",
      "recommendedMode": "alert plus approval",
      "publicReplyGuidance": "Acknowledge the experience, avoid arguing facts in public, and invite direct contact."
    },
    {
      "id": "grr-334",
      "industry": "Home Inspectors",
      "rating": 2,
      "issueType": "staff conduct",
      "recommendedMode": "alert plus approval",
      "publicReplyGuidance": "Acknowledge the experience, avoid arguing facts in public, and invite direct contact."
    },
    {
      "id": "grr-335",
      "industry": "Home Inspectors",
      "rating": 2,
      "issueType": "quality complaint",
      "recommendedMode": "alert plus approval",
      "publicReplyGuidance": "Acknowledge the experience, avoid arguing facts in public, and invite direct contact."
    },
    {
      "id": "grr-336",
      "industry": "Home Inspectors",
      "rating": 3,
      "issueType": "praise",
      "recommendedMode": "approval queue",
      "publicReplyGuidance": "Thank the reviewer, acknowledge the mixed feedback, and keep the reply specific but restrained."
    },
    {
      "id": "grr-337",
      "industry": "Home Inspectors",
      "rating": 3,
      "issueType": "timing",
      "recommendedMode": "approval queue",
      "publicReplyGuidance": "Thank the reviewer, acknowledge the mixed feedback, and keep the reply specific but restrained."
    },
    {
      "id": "grr-338",
      "industry": "Home Inspectors",
      "rating": 3,
      "issueType": "price",
      "recommendedMode": "approval queue",
      "publicReplyGuidance": "Thank the reviewer, acknowledge the mixed feedback, and keep the reply specific but restrained."
    },
    {
      "id": "grr-339",
      "industry": "Home Inspectors",
      "rating": 3,
      "issueType": "staff conduct",
      "recommendedMode": "approval queue",
      "publicReplyGuidance": "Thank the reviewer, acknowledge the mixed feedback, and keep the reply specific but restrained."
    },
    {
      "id": "grr-340",
      "industry": "Home Inspectors",
      "rating": 3,
      "issueType": "quality complaint",
      "recommendedMode": "approval queue",
      "publicReplyGuidance": "Thank the reviewer, acknowledge the mixed feedback, and keep the reply specific but restrained."
    },
    {
      "id": "grr-341",
      "industry": "Home Inspectors",
      "rating": 4,
      "issueType": "praise",
      "recommendedMode": "auto-publish after brand voice training",
      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
    {
      "id": "grr-342",
      "industry": "Home Inspectors",
      "rating": 4,
      "issueType": "timing",
      "recommendedMode": "auto-publish after brand voice training",
      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
    {
      "id": "grr-343",
      "industry": "Home Inspectors",
      "rating": 4,
      "issueType": "price",
      "recommendedMode": "auto-publish after brand voice training",
      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
    {
      "id": "grr-344",
      "industry": "Home Inspectors",
      "rating": 4,
      "issueType": "staff conduct",
      "recommendedMode": "auto-publish after brand voice training",
      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
    {
      "id": "grr-345",
      "industry": "Home Inspectors",
      "rating": 4,
      "issueType": "quality complaint",
      "recommendedMode": "auto-publish after brand voice training",
      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
    {
      "id": "grr-346",
      "industry": "Home Inspectors",
      "rating": 5,
      "issueType": "praise",
      "recommendedMode": "auto-publish after brand voice training",
      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
    {
      "id": "grr-347",
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      "rating": 5,
      "issueType": "timing",
      "recommendedMode": "auto-publish after brand voice training",
      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
    {
      "id": "grr-348",
      "industry": "Home Inspectors",
      "rating": 5,
      "issueType": "price",
      "recommendedMode": "auto-publish after brand voice training",
      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
    {
      "id": "grr-349",
      "industry": "Home Inspectors",
      "rating": 5,
      "issueType": "staff conduct",
      "recommendedMode": "auto-publish after brand voice training",
      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
    {
      "id": "grr-350",
      "industry": "Home Inspectors",
      "rating": 5,
      "issueType": "quality complaint",
      "recommendedMode": "auto-publish after brand voice training",
      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
    {
      "id": "grr-351",
      "industry": "Pest Control",
      "rating": 1,
      "issueType": "praise",
      "recommendedMode": "alert plus approval",
      "publicReplyGuidance": "Acknowledge the experience, avoid arguing facts in public, and invite direct contact."
    },
    {
      "id": "grr-352",
      "industry": "Pest Control",
      "rating": 1,
      "issueType": "timing",
      "recommendedMode": "alert plus approval",
      "publicReplyGuidance": "Acknowledge the experience, avoid arguing facts in public, and invite direct contact."
    },
    {
      "id": "grr-353",
      "industry": "Pest Control",
      "rating": 1,
      "issueType": "price",
      "recommendedMode": "alert plus approval",
      "publicReplyGuidance": "Acknowledge the experience, avoid arguing facts in public, and invite direct contact."
    },
    {
      "id": "grr-354",
      "industry": "Pest Control",
      "rating": 1,
      "issueType": "staff conduct",
      "recommendedMode": "alert plus approval",
      "publicReplyGuidance": "Acknowledge the experience, avoid arguing facts in public, and invite direct contact."
    },
    {
      "id": "grr-355",
      "industry": "Pest Control",
      "rating": 1,
      "issueType": "quality complaint",
      "recommendedMode": "alert plus approval",
      "publicReplyGuidance": "Acknowledge the experience, avoid arguing facts in public, and invite direct contact."
    },
    {
      "id": "grr-356",
      "industry": "Pest Control",
      "rating": 2,
      "issueType": "praise",
      "recommendedMode": "alert plus approval",
      "publicReplyGuidance": "Acknowledge the experience, avoid arguing facts in public, and invite direct contact."
    },
    {
      "id": "grr-357",
      "industry": "Pest Control",
      "rating": 2,
      "issueType": "timing",
      "recommendedMode": "alert plus approval",
      "publicReplyGuidance": "Acknowledge the experience, avoid arguing facts in public, and invite direct contact."
    },
    {
      "id": "grr-358",
      "industry": "Pest Control",
      "rating": 2,
      "issueType": "price",
      "recommendedMode": "alert plus approval",
      "publicReplyGuidance": "Acknowledge the experience, avoid arguing facts in public, and invite direct contact."
    },
    {
      "id": "grr-359",
      "industry": "Pest Control",
      "rating": 2,
      "issueType": "staff conduct",
      "recommendedMode": "alert plus approval",
      "publicReplyGuidance": "Acknowledge the experience, avoid arguing facts in public, and invite direct contact."
    },
    {
      "id": "grr-360",
      "industry": "Pest Control",
      "rating": 2,
      "issueType": "quality complaint",
      "recommendedMode": "alert plus approval",
      "publicReplyGuidance": "Acknowledge the experience, avoid arguing facts in public, and invite direct contact."
    },
    {
      "id": "grr-361",
      "industry": "Pest Control",
      "rating": 3,
      "issueType": "praise",
      "recommendedMode": "approval queue",
      "publicReplyGuidance": "Thank the reviewer, acknowledge the mixed feedback, and keep the reply specific but restrained."
    },
    {
      "id": "grr-362",
      "industry": "Pest Control",
      "rating": 3,
      "issueType": "timing",
      "recommendedMode": "approval queue",
      "publicReplyGuidance": "Thank the reviewer, acknowledge the mixed feedback, and keep the reply specific but restrained."
    },
    {
      "id": "grr-363",
      "industry": "Pest Control",
      "rating": 3,
      "issueType": "price",
      "recommendedMode": "approval queue",
      "publicReplyGuidance": "Thank the reviewer, acknowledge the mixed feedback, and keep the reply specific but restrained."
    },
    {
      "id": "grr-364",
      "industry": "Pest Control",
      "rating": 3,
      "issueType": "staff conduct",
      "recommendedMode": "approval queue",
      "publicReplyGuidance": "Thank the reviewer, acknowledge the mixed feedback, and keep the reply specific but restrained."
    },
    {
      "id": "grr-365",
      "industry": "Pest Control",
      "rating": 3,
      "issueType": "quality complaint",
      "recommendedMode": "approval queue",
      "publicReplyGuidance": "Thank the reviewer, acknowledge the mixed feedback, and keep the reply specific but restrained."
    },
    {
      "id": "grr-366",
      "industry": "Pest Control",
      "rating": 4,
      "issueType": "praise",
      "recommendedMode": "auto-publish after brand voice training",
      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
    {
      "id": "grr-367",
      "industry": "Pest Control",
      "rating": 4,
      "issueType": "timing",
      "recommendedMode": "auto-publish after brand voice training",
      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
    {
      "id": "grr-368",
      "industry": "Pest Control",
      "rating": 4,
      "issueType": "price",
      "recommendedMode": "auto-publish after brand voice training",
      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
    {
      "id": "grr-369",
      "industry": "Pest Control",
      "rating": 4,
      "issueType": "staff conduct",
      "recommendedMode": "auto-publish after brand voice training",
      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
    {
      "id": "grr-370",
      "industry": "Pest Control",
      "rating": 4,
      "issueType": "quality complaint",
      "recommendedMode": "auto-publish after brand voice training",
      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
    {
      "id": "grr-371",
      "industry": "Pest Control",
      "rating": 5,
      "issueType": "praise",
      "recommendedMode": "auto-publish after brand voice training",
      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
    {
      "id": "grr-372",
      "industry": "Pest Control",
      "rating": 5,
      "issueType": "timing",
      "recommendedMode": "auto-publish after brand voice training",
      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
    {
      "id": "grr-373",
      "industry": "Pest Control",
      "rating": 5,
      "issueType": "price",
      "recommendedMode": "auto-publish after brand voice training",
      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
    {
      "id": "grr-374",
      "industry": "Pest Control",
      "rating": 5,
      "issueType": "staff conduct",
      "recommendedMode": "auto-publish after brand voice training",
      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
    {
      "id": "grr-375",
      "industry": "Pest Control",
      "rating": 5,
      "issueType": "quality complaint",
      "recommendedMode": "auto-publish after brand voice training",
      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
    {
      "id": "grr-376",
      "industry": "Chiropractors",
      "rating": 1,
      "issueType": "praise",
      "recommendedMode": "alert plus approval",
      "publicReplyGuidance": "Acknowledge the experience, avoid arguing facts in public, and invite direct contact."
    },
    {
      "id": "grr-377",
      "industry": "Chiropractors",
      "rating": 1,
      "issueType": "timing",
      "recommendedMode": "alert plus approval",
      "publicReplyGuidance": "Acknowledge the experience, avoid arguing facts in public, and invite direct contact."
    },
    {
      "id": "grr-378",
      "industry": "Chiropractors",
      "rating": 1,
      "issueType": "price",
      "recommendedMode": "alert plus approval",
      "publicReplyGuidance": "Acknowledge the experience, avoid arguing facts in public, and invite direct contact."
    },
    {
      "id": "grr-379",
      "industry": "Chiropractors",
      "rating": 1,
      "issueType": "staff conduct",
      "recommendedMode": "alert plus approval",
      "publicReplyGuidance": "Acknowledge the experience, avoid arguing facts in public, and invite direct contact."
    },
    {
      "id": "grr-380",
      "industry": "Chiropractors",
      "rating": 1,
      "issueType": "quality complaint",
      "recommendedMode": "alert plus approval",
      "publicReplyGuidance": "Acknowledge the experience, avoid arguing facts in public, and invite direct contact."
    },
    {
      "id": "grr-381",
      "industry": "Chiropractors",
      "rating": 2,
      "issueType": "praise",
      "recommendedMode": "alert plus approval",
      "publicReplyGuidance": "Acknowledge the experience, avoid arguing facts in public, and invite direct contact."
    },
    {
      "id": "grr-382",
      "industry": "Chiropractors",
      "rating": 2,
      "issueType": "timing",
      "recommendedMode": "alert plus approval",
      "publicReplyGuidance": "Acknowledge the experience, avoid arguing facts in public, and invite direct contact."
    },
    {
      "id": "grr-383",
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      "rating": 2,
      "issueType": "price",
      "recommendedMode": "alert plus approval",
      "publicReplyGuidance": "Acknowledge the experience, avoid arguing facts in public, and invite direct contact."
    },
    {
      "id": "grr-384",
      "industry": "Chiropractors",
      "rating": 2,
      "issueType": "staff conduct",
      "recommendedMode": "alert plus approval",
      "publicReplyGuidance": "Acknowledge the experience, avoid arguing facts in public, and invite direct contact."
    },
    {
      "id": "grr-385",
      "industry": "Chiropractors",
      "rating": 2,
      "issueType": "quality complaint",
      "recommendedMode": "alert plus approval",
      "publicReplyGuidance": "Acknowledge the experience, avoid arguing facts in public, and invite direct contact."
    },
    {
      "id": "grr-386",
      "industry": "Chiropractors",
      "rating": 3,
      "issueType": "praise",
      "recommendedMode": "approval queue",
      "publicReplyGuidance": "Thank the reviewer, acknowledge the mixed feedback, and keep the reply specific but restrained."
    },
    {
      "id": "grr-387",
      "industry": "Chiropractors",
      "rating": 3,
      "issueType": "timing",
      "recommendedMode": "approval queue",
      "publicReplyGuidance": "Thank the reviewer, acknowledge the mixed feedback, and keep the reply specific but restrained."
    },
    {
      "id": "grr-388",
      "industry": "Chiropractors",
      "rating": 3,
      "issueType": "price",
      "recommendedMode": "approval queue",
      "publicReplyGuidance": "Thank the reviewer, acknowledge the mixed feedback, and keep the reply specific but restrained."
    },
    {
      "id": "grr-389",
      "industry": "Chiropractors",
      "rating": 3,
      "issueType": "staff conduct",
      "recommendedMode": "approval queue",
      "publicReplyGuidance": "Thank the reviewer, acknowledge the mixed feedback, and keep the reply specific but restrained."
    },
    {
      "id": "grr-390",
      "industry": "Chiropractors",
      "rating": 3,
      "issueType": "quality complaint",
      "recommendedMode": "approval queue",
      "publicReplyGuidance": "Thank the reviewer, acknowledge the mixed feedback, and keep the reply specific but restrained."
    },
    {
      "id": "grr-391",
      "industry": "Chiropractors",
      "rating": 4,
      "issueType": "praise",
      "recommendedMode": "auto-publish after brand voice training",
      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
    {
      "id": "grr-392",
      "industry": "Chiropractors",
      "rating": 4,
      "issueType": "timing",
      "recommendedMode": "auto-publish after brand voice training",
      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
    {
      "id": "grr-393",
      "industry": "Chiropractors",
      "rating": 4,
      "issueType": "price",
      "recommendedMode": "auto-publish after brand voice training",
      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
    {
      "id": "grr-394",
      "industry": "Chiropractors",
      "rating": 4,
      "issueType": "staff conduct",
      "recommendedMode": "auto-publish after brand voice training",
      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
    {
      "id": "grr-395",
      "industry": "Chiropractors",
      "rating": 4,
      "issueType": "quality complaint",
      "recommendedMode": "auto-publish after brand voice training",
      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
    {
      "id": "grr-396",
      "industry": "Chiropractors",
      "rating": 5,
      "issueType": "praise",
      "recommendedMode": "auto-publish after brand voice training",
      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
    {
      "id": "grr-397",
      "industry": "Chiropractors",
      "rating": 5,
      "issueType": "timing",
      "recommendedMode": "auto-publish after brand voice training",
      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
    {
      "id": "grr-398",
      "industry": "Chiropractors",
      "rating": 5,
      "issueType": "price",
      "recommendedMode": "auto-publish after brand voice training",
      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
    {
      "id": "grr-399",
      "industry": "Chiropractors",
      "rating": 5,
      "issueType": "staff conduct",
      "recommendedMode": "auto-publish after brand voice training",
      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
    {
      "id": "grr-400",
      "industry": "Chiropractors",
      "rating": 5,
      "issueType": "quality complaint",
      "recommendedMode": "auto-publish after brand voice training",
      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
    {
      "id": "grr-401",
      "industry": "Veterinarians",
      "rating": 1,
      "issueType": "praise",
      "recommendedMode": "alert plus approval",
      "publicReplyGuidance": "Acknowledge the experience, avoid arguing facts in public, and invite direct contact."
    },
    {
      "id": "grr-402",
      "industry": "Veterinarians",
      "rating": 1,
      "issueType": "timing",
      "recommendedMode": "alert plus approval",
      "publicReplyGuidance": "Acknowledge the experience, avoid arguing facts in public, and invite direct contact."
    },
    {
      "id": "grr-403",
      "industry": "Veterinarians",
      "rating": 1,
      "issueType": "price",
      "recommendedMode": "alert plus approval",
      "publicReplyGuidance": "Acknowledge the experience, avoid arguing facts in public, and invite direct contact."
    },
    {
      "id": "grr-404",
      "industry": "Veterinarians",
      "rating": 1,
      "issueType": "staff conduct",
      "recommendedMode": "alert plus approval",
      "publicReplyGuidance": "Acknowledge the experience, avoid arguing facts in public, and invite direct contact."
    },
    {
      "id": "grr-405",
      "industry": "Veterinarians",
      "rating": 1,
      "issueType": "quality complaint",
      "recommendedMode": "alert plus approval",
      "publicReplyGuidance": "Acknowledge the experience, avoid arguing facts in public, and invite direct contact."
    },
    {
      "id": "grr-406",
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      "rating": 2,
      "issueType": "praise",
      "recommendedMode": "alert plus approval",
      "publicReplyGuidance": "Acknowledge the experience, avoid arguing facts in public, and invite direct contact."
    },
    {
      "id": "grr-407",
      "industry": "Veterinarians",
      "rating": 2,
      "issueType": "timing",
      "recommendedMode": "alert plus approval",
      "publicReplyGuidance": "Acknowledge the experience, avoid arguing facts in public, and invite direct contact."
    },
    {
      "id": "grr-408",
      "industry": "Veterinarians",
      "rating": 2,
      "issueType": "price",
      "recommendedMode": "alert plus approval",
      "publicReplyGuidance": "Acknowledge the experience, avoid arguing facts in public, and invite direct contact."
    },
    {
      "id": "grr-409",
      "industry": "Veterinarians",
      "rating": 2,
      "issueType": "staff conduct",
      "recommendedMode": "alert plus approval",
      "publicReplyGuidance": "Acknowledge the experience, avoid arguing facts in public, and invite direct contact."
    },
    {
      "id": "grr-410",
      "industry": "Veterinarians",
      "rating": 2,
      "issueType": "quality complaint",
      "recommendedMode": "alert plus approval",
      "publicReplyGuidance": "Acknowledge the experience, avoid arguing facts in public, and invite direct contact."
    },
    {
      "id": "grr-411",
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      "rating": 3,
      "issueType": "praise",
      "recommendedMode": "approval queue",
      "publicReplyGuidance": "Thank the reviewer, acknowledge the mixed feedback, and keep the reply specific but restrained."
    },
    {
      "id": "grr-412",
      "industry": "Veterinarians",
      "rating": 3,
      "issueType": "timing",
      "recommendedMode": "approval queue",
      "publicReplyGuidance": "Thank the reviewer, acknowledge the mixed feedback, and keep the reply specific but restrained."
    },
    {
      "id": "grr-413",
      "industry": "Veterinarians",
      "rating": 3,
      "issueType": "price",
      "recommendedMode": "approval queue",
      "publicReplyGuidance": "Thank the reviewer, acknowledge the mixed feedback, and keep the reply specific but restrained."
    },
    {
      "id": "grr-414",
      "industry": "Veterinarians",
      "rating": 3,
      "issueType": "staff conduct",
      "recommendedMode": "approval queue",
      "publicReplyGuidance": "Thank the reviewer, acknowledge the mixed feedback, and keep the reply specific but restrained."
    },
    {
      "id": "grr-415",
      "industry": "Veterinarians",
      "rating": 3,
      "issueType": "quality complaint",
      "recommendedMode": "approval queue",
      "publicReplyGuidance": "Thank the reviewer, acknowledge the mixed feedback, and keep the reply specific but restrained."
    },
    {
      "id": "grr-416",
      "industry": "Veterinarians",
      "rating": 4,
      "issueType": "praise",
      "recommendedMode": "auto-publish after brand voice training",
      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
    {
      "id": "grr-417",
      "industry": "Veterinarians",
      "rating": 4,
      "issueType": "timing",
      "recommendedMode": "auto-publish after brand voice training",
      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
    {
      "id": "grr-418",
      "industry": "Veterinarians",
      "rating": 4,
      "issueType": "price",
      "recommendedMode": "auto-publish after brand voice training",
      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
    {
      "id": "grr-419",
      "industry": "Veterinarians",
      "rating": 4,
      "issueType": "staff conduct",
      "recommendedMode": "auto-publish after brand voice training",
      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
    {
      "id": "grr-420",
      "industry": "Veterinarians",
      "rating": 4,
      "issueType": "quality complaint",
      "recommendedMode": "auto-publish after brand voice training",
      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
    {
      "id": "grr-421",
      "industry": "Veterinarians",
      "rating": 5,
      "issueType": "praise",
      "recommendedMode": "auto-publish after brand voice training",
      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
    {
      "id": "grr-422",
      "industry": "Veterinarians",
      "rating": 5,
      "issueType": "timing",
      "recommendedMode": "auto-publish after brand voice training",
      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
    {
      "id": "grr-423",
      "industry": "Veterinarians",
      "rating": 5,
      "issueType": "price",
      "recommendedMode": "auto-publish after brand voice training",
      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
    {
      "id": "grr-424",
      "industry": "Veterinarians",
      "rating": 5,
      "issueType": "staff conduct",
      "recommendedMode": "auto-publish after brand voice training",
      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
    {
      "id": "grr-425",
      "industry": "Veterinarians",
      "rating": 5,
      "issueType": "quality complaint",
      "recommendedMode": "auto-publish after brand voice training",
      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
    {
      "id": "grr-426",
      "industry": "Photographers",
      "rating": 1,
      "issueType": "praise",
      "recommendedMode": "alert plus approval",
      "publicReplyGuidance": "Acknowledge the experience, avoid arguing facts in public, and invite direct contact."
    },
    {
      "id": "grr-427",
      "industry": "Photographers",
      "rating": 1,
      "issueType": "timing",
      "recommendedMode": "alert plus approval",
      "publicReplyGuidance": "Acknowledge the experience, avoid arguing facts in public, and invite direct contact."
    },
    {
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      "industry": "Photographers",
      "rating": 1,
      "issueType": "price",
      "recommendedMode": "alert plus approval",
      "publicReplyGuidance": "Acknowledge the experience, avoid arguing facts in public, and invite direct contact."
    },
    {
      "id": "grr-429",
      "industry": "Photographers",
      "rating": 1,
      "issueType": "staff conduct",
      "recommendedMode": "alert plus approval",
      "publicReplyGuidance": "Acknowledge the experience, avoid arguing facts in public, and invite direct contact."
    },
    {
      "id": "grr-430",
      "industry": "Photographers",
      "rating": 1,
      "issueType": "quality complaint",
      "recommendedMode": "alert plus approval",
      "publicReplyGuidance": "Acknowledge the experience, avoid arguing facts in public, and invite direct contact."
    },
    {
      "id": "grr-431",
      "industry": "Photographers",
      "rating": 2,
      "issueType": "praise",
      "recommendedMode": "alert plus approval",
      "publicReplyGuidance": "Acknowledge the experience, avoid arguing facts in public, and invite direct contact."
    },
    {
      "id": "grr-432",
      "industry": "Photographers",
      "rating": 2,
      "issueType": "timing",
      "recommendedMode": "alert plus approval",
      "publicReplyGuidance": "Acknowledge the experience, avoid arguing facts in public, and invite direct contact."
    },
    {
      "id": "grr-433",
      "industry": "Photographers",
      "rating": 2,
      "issueType": "price",
      "recommendedMode": "alert plus approval",
      "publicReplyGuidance": "Acknowledge the experience, avoid arguing facts in public, and invite direct contact."
    },
    {
      "id": "grr-434",
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      "rating": 2,
      "issueType": "staff conduct",
      "recommendedMode": "alert plus approval",
      "publicReplyGuidance": "Acknowledge the experience, avoid arguing facts in public, and invite direct contact."
    },
    {
      "id": "grr-435",
      "industry": "Photographers",
      "rating": 2,
      "issueType": "quality complaint",
      "recommendedMode": "alert plus approval",
      "publicReplyGuidance": "Acknowledge the experience, avoid arguing facts in public, and invite direct contact."
    },
    {
      "id": "grr-436",
      "industry": "Photographers",
      "rating": 3,
      "issueType": "praise",
      "recommendedMode": "approval queue",
      "publicReplyGuidance": "Thank the reviewer, acknowledge the mixed feedback, and keep the reply specific but restrained."
    },
    {
      "id": "grr-437",
      "industry": "Photographers",
      "rating": 3,
      "issueType": "timing",
      "recommendedMode": "approval queue",
      "publicReplyGuidance": "Thank the reviewer, acknowledge the mixed feedback, and keep the reply specific but restrained."
    },
    {
      "id": "grr-438",
      "industry": "Photographers",
      "rating": 3,
      "issueType": "price",
      "recommendedMode": "approval queue",
      "publicReplyGuidance": "Thank the reviewer, acknowledge the mixed feedback, and keep the reply specific but restrained."
    },
    {
      "id": "grr-439",
      "industry": "Photographers",
      "rating": 3,
      "issueType": "staff conduct",
      "recommendedMode": "approval queue",
      "publicReplyGuidance": "Thank the reviewer, acknowledge the mixed feedback, and keep the reply specific but restrained."
    },
    {
      "id": "grr-440",
      "industry": "Photographers",
      "rating": 3,
      "issueType": "quality complaint",
      "recommendedMode": "approval queue",
      "publicReplyGuidance": "Thank the reviewer, acknowledge the mixed feedback, and keep the reply specific but restrained."
    },
    {
      "id": "grr-441",
      "industry": "Photographers",
      "rating": 4,
      "issueType": "praise",
      "recommendedMode": "auto-publish after brand voice training",
      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
    {
      "id": "grr-442",
      "industry": "Photographers",
      "rating": 4,
      "issueType": "timing",
      "recommendedMode": "auto-publish after brand voice training",
      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
    {
      "id": "grr-443",
      "industry": "Photographers",
      "rating": 4,
      "issueType": "price",
      "recommendedMode": "auto-publish after brand voice training",
      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
    {
      "id": "grr-444",
      "industry": "Photographers",
      "rating": 4,
      "issueType": "staff conduct",
      "recommendedMode": "auto-publish after brand voice training",
      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
    {
      "id": "grr-445",
      "industry": "Photographers",
      "rating": 4,
      "issueType": "quality complaint",
      "recommendedMode": "auto-publish after brand voice training",
      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
    {
      "id": "grr-446",
      "industry": "Photographers",
      "rating": 5,
      "issueType": "praise",
      "recommendedMode": "auto-publish after brand voice training",
      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
    {
      "id": "grr-447",
      "industry": "Photographers",
      "rating": 5,
      "issueType": "timing",
      "recommendedMode": "auto-publish after brand voice training",
      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
    {
      "id": "grr-448",
      "industry": "Photographers",
      "rating": 5,
      "issueType": "price",
      "recommendedMode": "auto-publish after brand voice training",
      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
    {
      "id": "grr-449",
      "industry": "Photographers",
      "rating": 5,
      "issueType": "staff conduct",
      "recommendedMode": "auto-publish after brand voice training",
      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
    {
      "id": "grr-450",
      "industry": "Photographers",
      "rating": 5,
      "issueType": "quality complaint",
      "recommendedMode": "auto-publish after brand voice training",
      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
    {
      "id": "grr-451",
      "industry": "Moving Companies",
      "rating": 1,
      "issueType": "praise",
      "recommendedMode": "alert plus approval",
      "publicReplyGuidance": "Acknowledge the experience, avoid arguing facts in public, and invite direct contact."
    },
    {
      "id": "grr-452",
      "industry": "Moving Companies",
      "rating": 1,
      "issueType": "timing",
      "recommendedMode": "alert plus approval",
      "publicReplyGuidance": "Acknowledge the experience, avoid arguing facts in public, and invite direct contact."
    },
    {
      "id": "grr-453",
      "industry": "Moving Companies",
      "rating": 1,
      "issueType": "price",
      "recommendedMode": "alert plus approval",
      "publicReplyGuidance": "Acknowledge the experience, avoid arguing facts in public, and invite direct contact."
    },
    {
      "id": "grr-454",
      "industry": "Moving Companies",
      "rating": 1,
      "issueType": "staff conduct",
      "recommendedMode": "alert plus approval",
      "publicReplyGuidance": "Acknowledge the experience, avoid arguing facts in public, and invite direct contact."
    },
    {
      "id": "grr-455",
      "industry": "Moving Companies",
      "rating": 1,
      "issueType": "quality complaint",
      "recommendedMode": "alert plus approval",
      "publicReplyGuidance": "Acknowledge the experience, avoid arguing facts in public, and invite direct contact."
    },
    {
      "id": "grr-456",
      "industry": "Moving Companies",
      "rating": 2,
      "issueType": "praise",
      "recommendedMode": "alert plus approval",
      "publicReplyGuidance": "Acknowledge the experience, avoid arguing facts in public, and invite direct contact."
    },
    {
      "id": "grr-457",
      "industry": "Moving Companies",
      "rating": 2,
      "issueType": "timing",
      "recommendedMode": "alert plus approval",
      "publicReplyGuidance": "Acknowledge the experience, avoid arguing facts in public, and invite direct contact."
    },
    {
      "id": "grr-458",
      "industry": "Moving Companies",
      "rating": 2,
      "issueType": "price",
      "recommendedMode": "alert plus approval",
      "publicReplyGuidance": "Acknowledge the experience, avoid arguing facts in public, and invite direct contact."
    },
    {
      "id": "grr-459",
      "industry": "Moving Companies",
      "rating": 2,
      "issueType": "staff conduct",
      "recommendedMode": "alert plus approval",
      "publicReplyGuidance": "Acknowledge the experience, avoid arguing facts in public, and invite direct contact."
    },
    {
      "id": "grr-460",
      "industry": "Moving Companies",
      "rating": 2,
      "issueType": "quality complaint",
      "recommendedMode": "alert plus approval",
      "publicReplyGuidance": "Acknowledge the experience, avoid arguing facts in public, and invite direct contact."
    },
    {
      "id": "grr-461",
      "industry": "Moving Companies",
      "rating": 3,
      "issueType": "praise",
      "recommendedMode": "approval queue",
      "publicReplyGuidance": "Thank the reviewer, acknowledge the mixed feedback, and keep the reply specific but restrained."
    },
    {
      "id": "grr-462",
      "industry": "Moving Companies",
      "rating": 3,
      "issueType": "timing",
      "recommendedMode": "approval queue",
      "publicReplyGuidance": "Thank the reviewer, acknowledge the mixed feedback, and keep the reply specific but restrained."
    },
    {
      "id": "grr-463",
      "industry": "Moving Companies",
      "rating": 3,
      "issueType": "price",
      "recommendedMode": "approval queue",
      "publicReplyGuidance": "Thank the reviewer, acknowledge the mixed feedback, and keep the reply specific but restrained."
    },
    {
      "id": "grr-464",
      "industry": "Moving Companies",
      "rating": 3,
      "issueType": "staff conduct",
      "recommendedMode": "approval queue",
      "publicReplyGuidance": "Thank the reviewer, acknowledge the mixed feedback, and keep the reply specific but restrained."
    },
    {
      "id": "grr-465",
      "industry": "Moving Companies",
      "rating": 3,
      "issueType": "quality complaint",
      "recommendedMode": "approval queue",
      "publicReplyGuidance": "Thank the reviewer, acknowledge the mixed feedback, and keep the reply specific but restrained."
    },
    {
      "id": "grr-466",
      "industry": "Moving Companies",
      "rating": 4,
      "issueType": "praise",
      "recommendedMode": "auto-publish after brand voice training",
      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
    {
      "id": "grr-467",
      "industry": "Moving Companies",
      "rating": 4,
      "issueType": "timing",
      "recommendedMode": "auto-publish after brand voice training",
      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
    {
      "id": "grr-468",
      "industry": "Moving Companies",
      "rating": 4,
      "issueType": "price",
      "recommendedMode": "auto-publish after brand voice training",
      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
    {
      "id": "grr-469",
      "industry": "Moving Companies",
      "rating": 4,
      "issueType": "staff conduct",
      "recommendedMode": "auto-publish after brand voice training",
      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
    {
      "id": "grr-470",
      "industry": "Moving Companies",
      "rating": 4,
      "issueType": "quality complaint",
      "recommendedMode": "auto-publish after brand voice training",
      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
    {
      "id": "grr-471",
      "industry": "Moving Companies",
      "rating": 5,
      "issueType": "praise",
      "recommendedMode": "auto-publish after brand voice training",
      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
    {
      "id": "grr-472",
      "industry": "Moving Companies",
      "rating": 5,
      "issueType": "timing",
      "recommendedMode": "auto-publish after brand voice training",
      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
    {
      "id": "grr-473",
      "industry": "Moving Companies",
      "rating": 5,
      "issueType": "price",
      "recommendedMode": "auto-publish after brand voice training",
      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
    {
      "id": "grr-474",
      "industry": "Moving Companies",
      "rating": 5,
      "issueType": "staff conduct",
      "recommendedMode": "auto-publish after brand voice training",
      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
    {
      "id": "grr-475",
      "industry": "Moving Companies",
      "rating": 5,
      "issueType": "quality complaint",
      "recommendedMode": "auto-publish after brand voice training",
      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
    {
      "id": "grr-476",
      "industry": "Accountants & Bookkeepers",
      "rating": 1,
      "issueType": "praise",
      "recommendedMode": "alert plus approval",
      "publicReplyGuidance": "Acknowledge the experience, avoid arguing facts in public, and invite direct contact."
    },
    {
      "id": "grr-477",
      "industry": "Accountants & Bookkeepers",
      "rating": 1,
      "issueType": "timing",
      "recommendedMode": "alert plus approval",
      "publicReplyGuidance": "Acknowledge the experience, avoid arguing facts in public, and invite direct contact."
    },
    {
      "id": "grr-478",
      "industry": "Accountants & Bookkeepers",
      "rating": 1,
      "issueType": "price",
      "recommendedMode": "alert plus approval",
      "publicReplyGuidance": "Acknowledge the experience, avoid arguing facts in public, and invite direct contact."
    },
    {
      "id": "grr-479",
      "industry": "Accountants & Bookkeepers",
      "rating": 1,
      "issueType": "staff conduct",
      "recommendedMode": "alert plus approval",
      "publicReplyGuidance": "Acknowledge the experience, avoid arguing facts in public, and invite direct contact."
    },
    {
      "id": "grr-480",
      "industry": "Accountants & Bookkeepers",
      "rating": 1,
      "issueType": "quality complaint",
      "recommendedMode": "alert plus approval",
      "publicReplyGuidance": "Acknowledge the experience, avoid arguing facts in public, and invite direct contact."
    },
    {
      "id": "grr-481",
      "industry": "Accountants & Bookkeepers",
      "rating": 2,
      "issueType": "praise",
      "recommendedMode": "alert plus approval",
      "publicReplyGuidance": "Acknowledge the experience, avoid arguing facts in public, and invite direct contact."
    },
    {
      "id": "grr-482",
      "industry": "Accountants & Bookkeepers",
      "rating": 2,
      "issueType": "timing",
      "recommendedMode": "alert plus approval",
      "publicReplyGuidance": "Acknowledge the experience, avoid arguing facts in public, and invite direct contact."
    },
    {
      "id": "grr-483",
      "industry": "Accountants & Bookkeepers",
      "rating": 2,
      "issueType": "price",
      "recommendedMode": "alert plus approval",
      "publicReplyGuidance": "Acknowledge the experience, avoid arguing facts in public, and invite direct contact."
    },
    {
      "id": "grr-484",
      "industry": "Accountants & Bookkeepers",
      "rating": 2,
      "issueType": "staff conduct",
      "recommendedMode": "alert plus approval",
      "publicReplyGuidance": "Acknowledge the experience, avoid arguing facts in public, and invite direct contact."
    },
    {
      "id": "grr-485",
      "industry": "Accountants & Bookkeepers",
      "rating": 2,
      "issueType": "quality complaint",
      "recommendedMode": "alert plus approval",
      "publicReplyGuidance": "Acknowledge the experience, avoid arguing facts in public, and invite direct contact."
    },
    {
      "id": "grr-486",
      "industry": "Accountants & Bookkeepers",
      "rating": 3,
      "issueType": "praise",
      "recommendedMode": "approval queue",
      "publicReplyGuidance": "Thank the reviewer, acknowledge the mixed feedback, and keep the reply specific but restrained."
    },
    {
      "id": "grr-487",
      "industry": "Accountants & Bookkeepers",
      "rating": 3,
      "issueType": "timing",
      "recommendedMode": "approval queue",
      "publicReplyGuidance": "Thank the reviewer, acknowledge the mixed feedback, and keep the reply specific but restrained."
    },
    {
      "id": "grr-488",
      "industry": "Accountants & Bookkeepers",
      "rating": 3,
      "issueType": "price",
      "recommendedMode": "approval queue",
      "publicReplyGuidance": "Thank the reviewer, acknowledge the mixed feedback, and keep the reply specific but restrained."
    },
    {
      "id": "grr-489",
      "industry": "Accountants & Bookkeepers",
      "rating": 3,
      "issueType": "staff conduct",
      "recommendedMode": "approval queue",
      "publicReplyGuidance": "Thank the reviewer, acknowledge the mixed feedback, and keep the reply specific but restrained."
    },
    {
      "id": "grr-490",
      "industry": "Accountants & Bookkeepers",
      "rating": 3,
      "issueType": "quality complaint",
      "recommendedMode": "approval queue",
      "publicReplyGuidance": "Thank the reviewer, acknowledge the mixed feedback, and keep the reply specific but restrained."
    },
    {
      "id": "grr-491",
      "industry": "Accountants & Bookkeepers",
      "rating": 4,
      "issueType": "praise",
      "recommendedMode": "auto-publish after brand voice training",
      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
    {
      "id": "grr-492",
      "industry": "Accountants & Bookkeepers",
      "rating": 4,
      "issueType": "timing",
      "recommendedMode": "auto-publish after brand voice training",
      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
    {
      "id": "grr-493",
      "industry": "Accountants & Bookkeepers",
      "rating": 4,
      "issueType": "price",
      "recommendedMode": "auto-publish after brand voice training",
      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
    {
      "id": "grr-494",
      "industry": "Accountants & Bookkeepers",
      "rating": 4,
      "issueType": "staff conduct",
      "recommendedMode": "auto-publish after brand voice training",
      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
    {
      "id": "grr-495",
      "industry": "Accountants & Bookkeepers",
      "rating": 4,
      "issueType": "quality complaint",
      "recommendedMode": "auto-publish after brand voice training",
      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
    {
      "id": "grr-496",
      "industry": "Accountants & Bookkeepers",
      "rating": 5,
      "issueType": "praise",
      "recommendedMode": "auto-publish after brand voice training",
      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
    {
      "id": "grr-497",
      "industry": "Accountants & Bookkeepers",
      "rating": 5,
      "issueType": "timing",
      "recommendedMode": "auto-publish after brand voice training",
      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
    {
      "id": "grr-498",
      "industry": "Accountants & Bookkeepers",
      "rating": 5,
      "issueType": "price",
      "recommendedMode": "auto-publish after brand voice training",
      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
    {
      "id": "grr-499",
      "industry": "Accountants & Bookkeepers",
      "rating": 5,
      "issueType": "staff conduct",
      "recommendedMode": "auto-publish after brand voice training",
      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    },
    {
      "id": "grr-500",
      "industry": "Accountants & Bookkeepers",
      "rating": 5,
      "issueType": "quality complaint",
      "recommendedMode": "auto-publish after brand voice training",
      "publicReplyGuidance": "Thank the reviewer, mention public service context if useful, and keep the tone natural."
    }
  ]
}